Google has identified five traits shared by high performing teams. They have also made available their Team Effectiveness Discussion Guide as well as a tool for fostering psychological safety.
Every day in organizations, groups meet to make decisions. Here are four simple ways to help them avoid group think and achieve the wisdom of the crowd.
Two simple techniques from the worlds of negotiation and creativity can help you ferret out and eliminate the unnecessary discussion of disagreement.
Google recently devoted considerable resources to determine what makes a high-performing team. What did they discover?
Every day we are faced with the potential for conflict. Lose-lose battles are unnecessary, if the parties have access to simple negotiation strategies.
Have you ever walked out of a team meeting assuming alignment on a course of action only to discover later that there were conflicting versions of what was agreed to? “That’s not what I heard” becomes a common refrain. If you have, then you’ve witnessed the “Rashomon effect” named for Akira Kurosawa’s cinematic masterpiece, Rashomon, in which four individuals witness an horrific crime and then recount the story with absolute honesty but in four mutually contradictory ways. This post discusses two simple techniques for eliminating the hazards of the Rashomon effect on team decision making and agreement.